ACCESSIBILITY STATEMENT
Policy Updated October 2026
Welcome to Urbn Leaf! We are committed to providing an accessible and inclusive online experience for all visitors, including individuals with disabilities. We believe everyone should have equal access to information about our products, services, locations, and online resources.
This Accessibility Statement describes our commitment to digital accessibility, the accessibility technology and features available on our website, and how visitors can request assistance or report accessibility concerns.
Our Commitment to Accessibility
Urbn Leaf strives to make our website accessible to the broadest possible audience, regardless of ability or the technology used to access our Services.
We aim to adhere as closely as possible to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines provide recommendations for making digital content accessible to individuals with visual, hearing, motor, cognitive, and other disabilities.
To support these efforts, our website utilizes accessiBe's accessWidget, an accessibility solution designed to improve website usability and assist individuals with disabilities.
Accessibility is an ongoing process, and we continue to identify and address potential barriers as our website evolves.
Accessibility Technology and Features
Our website utilizes accessiBe's accessibility technology, which includes a customizable accessibility interface and an AI-based application designed to support ongoing accessibility improvements.
The technology is intended to enhance website compatibility with assistive technologies, improve keyboard navigation, and provide visitors with options to customize their browsing experience.
The accessibility interface allows visitors to adjust various website features based on their individual needs and preferences.
Screen-Reader and Keyboard Navigation
Our website utilizes accessibility technology designed to improve compatibility with screen readers and support website navigation without requiring a mouse.
Screen-Reader Support: accessiBe's technology uses Accessible Rich Internet Applications (ARIA) attributes and other adjustments intended to improve the accessibility of website elements, including forms, buttons, menus, images, and interactive content. These features are designed to support popular screen readers, including JAWS, NVDA, VoiceOver, and TalkBack.
Visitors may activate screen-reader adjustments through the accessibility interface or by using the Alt+1 keyboard shortcut where supported.
Keyboard Navigation: The accessibility technology is designed to support navigation using Tab, Shift+Tab, Enter, Spacebar, arrow keys, and other standard keyboard controls.
Visitors may also activate keyboard navigation adjustments using Alt+2 where supported. Additional shortcuts may be available to navigate menus, headings, forms, buttons, and graphics.
Disability Profiles
Our website's accessibility interface provides several preset profiles designed to support different accessibility needs.
Epilepsy Safe Profile: Provides options to reduce potentially disruptive flashing, blinking, and animated content.
Vision Impaired Profile: Adjusts visual elements to support visitors with various visual impairments.
Cognitive Disability Profile: Provides adjustments intended to improve readability, comprehension, and focus.
ADHD Friendly Profile: Reduces certain visual distractions to support concentration and navigation.
Blind Users Profile: Provides adjustments intended to improve compatibility with screen readers and related assistive technologies.
Keyboard Navigation Profile: Provides navigation adjustments intended to assist visitors who primarily use a keyboard.
These profiles are designed to help visitors customize their website experience according to their needs.
Additional Accessibility and Display Adjustments
Visitors can access additional customization options through the accessibility interface, which may include:
Text and Font Adjustments: Options to modify font size, spacing, alignment, line height, and other text presentation settings.
Color and Contrast Adjustments: Options to change contrast levels, adjust color schemes, and improve visual readability.
Animation Controls: Options to pause or reduce certain animations, transitions, and moving elements.
Content Highlighting: Options to emphasize links, headings, and other important website elements.
Audio Controls: Options to mute website audio.
Reading and Navigation Tools: Additional features such as cursor adjustments, reading aids, content explanations, and other assistive functions.
These tools are intended to make website content easier to navigate, understand, and interact with.
Assistive Technology and Browser Compatibility
Urbn Leaf strives to support accessibility across commonly used browsers, devices, and assistive technologies.
The accessiBe technology is designed to work with major browsers, including Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, and Opera, as well as commonly used screen readers and assistive technologies.
Compatibility and functionality may vary depending on the device, browser, assistive technology, and website feature being accessed.
Cookies and Consent Accessibility
Urbn Leaf strives to provide accessible options for managing cookie preferences and privacy choices.
Our cookie consent controls are intended to support keyboard navigation, screen readers, and other assistive technologies. Visitors should be able to review cookie categories, accept or reject optional cookies, and update their preferences without unnecessary barriers.
Visitors can manage their cookie settings through the Cookie Preferences control available on our website.
For more information about our use of cookies and tracking technologies, please review our Privacy Statement.
If you experience difficulty accessing or using our cookie consent controls, please contact us for assistance.
Third-Party Websites and Services
Our website may contain links to external websites or integrate third-party services, including online ordering platforms, product menus, payment services, and other digital tools.
While we seek to work with third-party providers that support accessible digital experiences, we do not directly control every aspect of their websites or applications.
Some third-party features may not be fully compatible with all accessibility tools or assistive technologies.
We encourage visitors to report accessibility barriers encountered while using these services so we can review the issue and explore appropriate solutions.
Accessibility Assistance and Feedback
Urbn Leaf welcomes feedback regarding the accessibility of our website.
Despite our ongoing efforts and use of accessibility technology, some pages, features, or content may not yet be fully accessible or may require additional improvements.
If you experience difficulty accessing content, navigating our website, completing an online form, or using any of our digital services, please contact us.
When reporting an accessibility concern, we encourage you to provide the webpage involved, a brief description of the issue, and your preferred method of communication.
We will make reasonable efforts to review accessibility concerns and provide assistance or information through an accessible alternative when appropriate.
Ongoing Accessibility Improvements
Accessibility is an ongoing priority at Urbn Leaf. We utilize accessibility technology, automated monitoring, and ongoing website improvements to help identify and address potential barriers as our digital services evolve.
We appreciate feedback from our visitors and remain committed to creating a welcoming and accessible online experience.
Changes to This Statement
Urbn Leaf may periodically update this Accessibility Statement to reflect improvements to our website, changes in accessibility technology, or applicable legal requirements.
We encourage visitors to review this page for information about our ongoing accessibility efforts.
Contact Us
Urbn Leaf welcomes your questions, comments, and concerns regarding website accessibility.
Phone: (888) 261-7811
Online: https://www.urbnleaf.com/contact-us
Please contact us if you require assistance accessing website content or would like to report an accessibility concern.